Mitutoyo Sucks Customer Reviews and Feedback
Mitutoyo Corporation (株式会社ミツトヨ, Kabushiki Kaisha Mitsutoyo) is a Japanese multinational corporation specializing in measuring instruments and metrological technology, headquartered at Takatsu-ku, Kawasaki, Kanagawa.It was founded in 1934 by Yehan Numata (沼田 恵範 Numata Ehan).
A former field service engineer mentioned, "Mitutoyo hired me to do 6 months of training and progress into a fruitful career. They terminated me after 5 months of working there after I communicated diligently and effectively about not being provided with adequate training.
Instead of trying to work with me to make my training possible they decided to term me and eliminate my position entirely that I was being trained for."
Former Employee - Inside Sales says"Management, co workers, hours"
Sales Engineer says"Selling capital equipment us a paper work nightmare. "not made here" mentality keeps company from eating market. Operations and sales organizations are adversarial. Japanese management style with only short-term goals; which is essentially "sell more"."
says"- salary is low compared to industry standard"
Current Employee - Sales says"Not the most exciting company to work for if you’re not a hardcore “Metrologist”."
Current Employee - Field Service Technician says"Management is very overbearing at times. Seem to hold personal grudges against people instead of ensuring everyone is on the same level"
Current Employee - Anonymous Employee says"This is a Japanese based company that works on a hierarchy. some of the leadership is questionable and departments do not work together effectively sometimes."
Sales Engineer says"Sales income is controlled, not unlimited. Mistrustful and suspicious atmosphere between Japanese and American employees. Management strategy and sales structure changes too frequently, leaving distributors confused and dissatisfied. Product training is mostly left up to the individual. Information flow is inconsistent and frustrating. Delivery lead times are woefully inadequate and often result in cancelled or lost orders. Commission sales personnel are underpaid and income is controlled within a range, not unlimited like competitors within the industry."
Field Service Engineer (Former Employee) says"This company hired me to do 6 months of training and progress into a fruitful career. They terminated me after 5 months of working there after I communicated diligently and effectively about not being provided with adequate training. Instead of trying to work with me to make my training possible they decided to term me and eliminate my position entirely that I was being trained for.Great benefitsSelf interested management, favoritism, poor training program"
HR Coordinator (Former Employee) says"It started off being a great company that asked for suggestions. Which turned out to be more of agreements. The HR Staff needs teamwork training. The HR Business Partner went through 4 HR Coordinators and Benefits Specialist. I was told to come of with suggestions and share my thoughts on how to improve the current duties required by the HR Coordinator. I would give ideas/suggestions etc,, which the HR Manager thought were great, but the Business Partner never wanted change that she suggested. The HR Business Partner needed constant reassuring and would put herself down by calling herself names (out loud) i.e. loser, dummy and stupid. I had never seen anything like it."
Field Service Engineer (Former Employee) says"I liked my co-workers quite a bit. The management was lacking, terribly. Always on the road, 100% of the time which wasn't what I signed up for and we weren't properly compensated given industry standards."
Application engineer (Current Employee) says"Mitutoyo is a great company to work for with great benefits and coworkers. The only major drawback is that you are expected to sell with one hand tied behind your back. The corporate structure resists putting equipment in the showrooms so you have to make due with what you have, and that frequently means explaining to customers why you used a different piece of equipment for their demonstration than they are actually looking to purchase. Just something to be prepared for. The only other thing is be prepared to travel a lot, and it comes in waves. You may not travel for months, then suddenly be on the road for over a month without a break."
Regional Sales Representative (Former Employee) says"It was a fast-paced work environment that requires a ton of work. The territory to manage is rather large and the monthly/yearly quotas were pretty high. You had to manage your entire territory by scheduling sales calls and going on cold calls in between. I was responsible for the entire product line to include around 8,000 products. Had to know how to run and sell each style of equipment. Received some training at their company headquarters, but most of it you had to learn on the go. Long hours and lots of reporting and cataloging visits."
Customer Service/Inside Sales (Former Employee) says"Always busy with so many different tasks to be done, the day would breeze by, I had to take on so many responsibilities which was great because i learned to do so much more, co-workers were easy to get along with ,With no onsite supervisor i had to take the initiative to get things done on my own, the hardest part was getting laid off after so many years i loved my job it was like a second home to me, the most enjoyable part of my job were our customers, i took pride in providing good customer service and getting to know most of them well .all paid holidays!no loyalty to loyal employees!"
Showroom Coordinator (Current Employee) says"Mitutoyo is a great company to work for if you are interested in a career in sales. They have a global presence and have been around for 81 years. A typical day of work involves dealing with multiple projects and many customers. Every day is a learning experience as the technology continues to develop. Every customer has a unique application and each application presents a great challenge. A lot of unsupervised work, very little direct oversight. A very MBO style of management. Much, much more travel than told in the initial interview. One of the hardest parts of the job for me is all the travel. A lot of independent work.travel, experience, free lunches, trip to vegastravel, no team work, "every man for himself", "fake it til you make it""